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1.- Accommodation Conditions
- Conditions for stays with children
- Children of any age are welcome.
- Child Rates
- Children 5 years old and younger stay free.
2. Cancellation and Prepayment Conditions
Partially Refundable (General)
The guest will be charged 50% of the total price if they cancel after making the reservation.
The guest will not be required to pay in advance after making the reservation; payment will be made upon arrival at the property.
3.-Date changes for non-refundable reservations
Do you want to automate the date change process?
Guests can only change dates once, keeping the same price or for a slightly higher price, and with the same booking conditions and room type. Date changes are made based on your restrictions, prices, and real-time availability.
Allow guests to change dates
3 or more days before check-in
5 or more days before check-in
7 or more days before check-in
This will limit your opportunities to offer guests the flexibility to change dates, as most non-refundable rates are booked just before check-in.
4.- Payment conditions.
Customer Payment Options
We accept credit cards: Visa, cash, or bank transfer.
Payments can be made at the establishment in cash. If you have cash, we can transfer it.
5.- Check-in/check-out time
Guests can check in between 12:00 AM
and 11:00 PM (optional)
Guests can check out between 12:00 AM
and 11:00 PM (optional)
Guest Information
Can guests book without providing an address?
No
Can guests book without providing a phone number?
No
6.-House rules
These are the house rules you’ve established for your guests:
- Smoking is allowed in the designated area, but not in the room.
- Pets are welcome upon request.
- Parties/events are allowed.
- There are no set quiet hours.
7.- Food
Breakfast is included in the reservation, and we provide lunch and dinner catering services for an additional fee. Food is prepared with New Andean products, meaning organic produce. We treat guests with exclusive attention, especially when it comes to vegetarian dishes.
